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Enable Two Factor Authentication

To help you increase the security of your account, we’ve added support for Two-Factor Authentication. Two-Factor authentication allows a DNS Made Easy user to implement a second method of verification for account access in addition to the traditional user name and password. This feature protects your account by requiring a time-based code any time you log in. Use of two factor authentication requires a mobile device capable of running a compatible mobile authentication application.

The following apps support the time based one-time password (TOTP):

  • Google Authenticator (Android / iPhone / BlackBerry)
  • Duo Mobile (Android / iPhone)
  • Authenticator (Windows Phone 7)

IMPORTANT:

Upon successful activation, an emergency key is provided and will be the ONLY method of access to an account in the event the access code can not be entered. It is EXTREMELY important that the emergency key is saved as a fail safe for account access. In the event that an account owner does not have the emergency key and is locked out of the account, a detailed and time consuming security process to verify account ownership must be completed for a fee. Please contact support for any additional questions.

USER ACTION
STEP 1: Download one of the mobile applications to your device

 

USER ACTION WHAT YOU WILL SEE
STEP 2: Access the Config – 2-Factor Auth menu of the web control panel once logged in. 4

 

USER ACTION WHAT YOU WILL SEE
STEP 3: Click on the Activate button 4

 

USER ACTION
STEP 4: Scan the barcode with your device or manually enter the displayed key into your application

 

USER ACTION WHAT YOU WILL SEE
STEP 5: Enter the time sensitive key displayed within your application on your device 4

 

USER ACTION WHAT YOU WILL SEE
STEP 6: Click on the View Emergency Key button to obtain the emergency key 44

 

USER ACTION
STEP 7: Save the emergency key in a safe place

 

USER ACTION WHAT YOU WILL SEE
STEP 8: To deactivate two factor authentication at a later time, click the Deactivate button 4